A whole new standard in hotel stays

COVID-19 Update

During these uncertain times, we share the same concerns about COVID hotel safety that you do. That's why Extended Stay America is committed to your health, safety and comfort, and that commitment does not stop in the face of a pandemic. Visit our COVID-19 Update page to learn more about our efforts to protect our guests and employees with revamped hotel cleanliness standards. We've also provided some helpful travel tips and guidelines to to keep you safe when traveling during the pandemic.

STAY

safe

Extended Stay America is committed to your safety.
That’s why we’re:

Practicing social distancing and providing special training for our teams.
Providing face masks, gloves and other personal protective equipment to hotel employees.

STAY

healthy

Extended Stay America is committed to your health.
That’s why we’re:

Expanding our cleaning practices with trusted disinfectants and cleansers such as Spic and Span, Comet, Mr. Clean and Microban.
Inspecting all rooms prior to check-in as part of our 10-point room cleaning process.

STAY

comfortable

Extended Stay America is committed to your comfort.
That’s why we’re:

Giving you more control with kitchens in every room and faster, free wi-fi to ensure your stay feels like home.
Modifying our housekeeping processes to provide you with choices for when and how we clean your room.

Our Guide To A Safe, Healthy & Comfortable STAY:

We are leveraging our partnership with P&G Professional to clean, disinfect and protect our properties

Vans

All hard surfaces including seatbelts, buckles & buckle releases are cleaned and disinfected.

Front Desk

All commonly touched hard surfaces including computer terminal and credit card reader are cleaned and disinfected. Shield installed at the front desk.

Lobby

All commonly touched hard surfaces and doorknobs/handles are cleaned and disinfected.

Elevators

All buttons and button panels are cleaned and disinfected.

Room

All rooms are inspected and approved by management prior to check-in as part of our 10-point room cleaning process. You choose when and how your room is cleaned.